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Interview Questions and Answers

HiDoctor is a healthcare management software developed by HiDoctor Group, primarily used in India for pharmacy billing, inventory management, and clinic management. It streamlines operations for doctors, pharmacies, and hospitals with features like patient records, prescription handling, and billing.

Main modules include Pharmacy Billing, Doctors Clinic Management, Hospital Management, Inventory Control, GST Billing, Patient Management, and Reporting tools for sales, stock, and financial analytics.

HiDoctor billing module supports fast item search by name/barcode, batch-wise billing, scheme/discount application, credit/debit billing, and integration with GST for compliant invoicing and stock updates.

It tracks stock levels, expiry dates, purchase orders, supplier management, and low-stock alerts. It prevents overstocking/understocking and generates reports for better procurement decisions.

The clinic module manages patient registration, appointment scheduling, prescription printing, case history, lab integration, and billing. It allows digital patient records and quick access to medical history.

Features include automated GST calculations, HSN code assignment, e-invoicing, GSTR-1/3B report generation, input tax credit tracking, and compliance with Indian GST regulations for pharmacies and clinics.

Install the software, enter company details, configure item database, set up suppliers, define GST settings, and import initial stock. Use the setup wizard for initial configuration.

Reports cover sales summary, profit/loss, expiry alerts, stock valuation, debtor/creditor statements, and custom queries. Exportable to Excel/PDF for analysis.

It uses user-based access controls, password protection, data encryption, regular backups, and audit trails for transactions. Compliant with HIPAA-like standards for patient data.

Pharmacy edition focuses on retail billing and inventory; Hospital edition adds IPD/OPD management, ward allocation, lab/radiology integration, and advanced patient billing for full hospital operations.

Set expiry dates during stock entry, enable alerts for nearing expiries, generate expiry reports, and automate stock removal or discounting for expired items to minimize losses.

Yes, it integrates with weighing scales, barcode scanners, POS hardware, and third-party apps like payment gateways. API support for custom integrations with lab systems or ERPs.

Enter patient details (ID, name, contact, medical history), assign unique ID, schedule appointment, and save to database. Supports photo upload and allergy/drug history tracking.

Centralized database with branch-wise login, stock transfer between branches, consolidated reporting, and role-based access to manage multiple locations efficiently.

Minimum: Windows 7+, 4GB RAM, 2GHz processor, 2GB HDD space. Recommended for multi-user: 8GB RAM, SQL Server for database, and network setup for shared access.

Go to Purchase > Create PO, select supplier, add items with quantities/prices, apply taxes, approve, and convert to goods receipt for stock update upon delivery.

Custom fields for items/patients, report templates, invoice formats, user permissions, and barcode label designs. Advanced users can modify via SQL queries or partner support.

Process returns via billing screen, select return type (sale/purchase), adjust stock/inventory, apply refunds/credits, and update ledgers for accurate accounting.

HiDoctor offers online tutorials, video guides, live webinars, and on-site training. Certification programs for advanced features like GST compliance and hospital modules.

HiDoctor is affordable, India-specific with GST focus, user-friendly for small clinics/pharmacies, reliable support, and scalable from single-user to enterprise, with proven track record in the market.